Warranty Information
Warranty Information
Limited Information
Every LTI Tools product is subject to a limited warranty, to the original purchaser only, to be free from defects in material and workmanship. Subject to certain exceptions referenced herein, Lock Technology Inc. will, at its option, replace or issue credit for a Lock Technology Inc, INC product which, after examination, is determined by Lock Technology Inc, INC to be defective in material or workmanship for a period of one (1) year after the date of purchase (certain Lock Technology Inc, INC products carry a limited warranty of up to 3 years as indicated on that product). Lock Technology Inc, INC customers must contact our Global Customer Service team to obtain an “RMA” (Returned Merchandise Authorization) form before sending any product back for credit or replacement. Return the product, copy of proof of purchase, and pre‐approved “RMA” Number listed on the outside of the box to the Lock Technology Inc, INC factory (address listed below), freight prepaid and insured. This limited warranty does not apply to damage Lock Technology Inc, INC determines to be from repairs made or attempted by anyone other than Lock Technology Inc. authorized personnel, misuse, abuse, normal wear and tear, lack of maintenance, or accidents. Lock Technology Inc, INC products which have been damaged due to being dropped, with a cracked or broken housing are considered misuse versus normal wear and tear and NOT covered under the terms of this limited warranty. Product deemed in need of replacement due to being ‘worn out’ and/or due to the product having ‘reached its end of life’ from high use application that would ‘wear out’ the product within course of one (1) year or less is excluded and NOT covered under the terms of this limited warranty.
THIS LIMITED WARRANTY IS EXCLUSIVE AND IS PROVIDED IN LIEU OF ALL OTHER WARRANTIES EXPRESSED OR IMPLIED. LOCK TECHNOLOGY, INC, MAKES NO EXPRESS OR IMPLIED WARRANTY WHATSOEVER OF MERCHANTABILITY, FITNESS FOR ANY PURPOSE OR OTHERWISE. THE LIABILITY OF LOCK TECHNOLOGY, INC, UNDER THIS LIMITED WARRANTY IS LIMITED TO THE REPLACEMENT OR ISSUANCE OF CREDIT FOR A DEFECTIVE PRODUCT AS DETAILED ABOVE, AND UNDER NO CIRCUMSTANCES SHALL LOCK TECHNOLOGY, INC, BE LIABLE FOR SPECIAL, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY NATURE WHATSOEVER, INCLUDING, WITHOUT LIMITATION, LIABILITY FOR LOST PROFITS.
LOCK TECHNOLOGY, INC.
Attn: Warranty Returns
4500 W. Cortland St.
Chicago, IL 60639
(855)GO4‐MILT